Shipping
Dispatch Times
Same day dispatch is not guaranteed although the majority of orders received by 1pm UK time are dispatched that day. Some product lines can take longer with their lead time specified in the particular product page. Where we do not have sufficient stock to send an order complete but new stocks are expected within a few days, we may hold the order until it can be sent complete. This is especially important for international deliveries to avoid the risk of the customer being charged a second time for import duties and taxes for a back order.
Please note parcels lost or damaged in transit are where applicable covered up to a maximum value of the goods purchased. If Royal Mail / International post option is chosen, we are not able to track a missing parcel and will have to wait 15 working days (25 working days for Airmail) before it can be considered lost in the post. We recommend using Royal Mail Special Delivery, UK Carrier or International Carrier services for large and / or high value goods which also offers the advantage of consignment tracking and quicker delivery.
Shipping to UK Destinations
Flat rates across most of the UK for Royal mail postal services from £2.95 incl VAT. Suitable for non-urgent order values below £75 incl VAT. Royal Mail Special Delivery option from £8.34 incl VAT ideal for lightweight high value orders.
DHL carrier is also flat rate from £8.34 incl VAT except for the following 'remote areas':
- AB31, AB33, AB34, AB35, AB36, AB37, AB38, AB44, AB45, AB53, AB54, AB55, AB56
- DG3, DG4, DG6, DG7, DG8, DG9
- FK17, FK18, FK19, FK20, FK21
- G63, G63
- HS
- IV13, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, IV63
- KA27, KA28, KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17
- PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA6, PA7
- PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50
- ZE1, ZE2
We are unable to ship certain products by Royal Mail due to size or being resticted in which case the only shipping option available at the checkout will be carrier.
Shipping to European Union Destinations
The EU is split into 6 zones for the purposes of calculating shipping costs, these are:
- Zone 1: Belgium, France, Germany, Ireland, Luxembourg, Netherlands
- Zone 2: Austria, Denmark
- Zone 3: Czech Republic, Italy, Slovakia, Spain
- Zone 4: Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
- Zone 5: Bulgaria, Greece, Latvia, Lithuania, Romania
- Zone 6: Cyprus & Malta
Shipping methods available for each zone are Airmail, Airmail Tracking, International Carrier.
We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be EU International Carrier.
| EU Airmail Shipping (Excl VAT) | ||||||
| 0-0.25kg | 0.25-0.5kg | 0.5-0.75kg | 0.75-1.0kg | 1.0-1.25kg | 1.25-1.5kg | |
| Airmail | ||||||
| Zone 1-7 | £4.13 | £4.96 | £6.63 | £8.29 | £9.96 | £11.63 |
| Orders over £83 are subject to a surcharge of £5.15 to cover insurance | ||||||
| Airmail Tracking | ||||||
| Zone 1-7 | £9.29 | £9.96 | £11.63 | £13.29 | £14.96 | £16.63 |
| Includes Insurance | ||||||
| EU International Carrier (Excl VAT) | ||||||
| 0-30kg | ||||||
| Zone 1 | £12.00 | |||||
| Zone 2 | £14.00 | |||||
| Zone 3 | £15.00 | |||||
| Zone 4 | £21.00 | |||||
| Zone 5 | £25.00 | |||||
| 0-0.4kg | 0.4-1.8kg | 1.8-9.5kg | 9.5-30kg | |||
| Zone 6 | £41.00 | £48.00 | £92.00 | £276.00 | ||
EU Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher)
Shipping to Europe (Non-EU) Destinations
The remainder of Europe (Non-EU) is split into 4 zones for the purposes of calculating shipping costs, these are:
- Zone 7: Norway, Switzerland, Turkey
- Zone 8: Iceland, Ukraine
- Zone 9: Gibralta
- Zone 10: Russia - Sorry but we are no longer able to ship to Russia due to restrictions placed on imports by Russian Customs Authorities
You may be required to pay a customs import duty and a handling fee direct to the carrier on arrival in your country before goods are released. This is outside of our control.
Shipping methods available for each zone are Airmail, Airmail Tracking & Worldwide Carrier.
We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be Worldwide Carrier.
| Europe Airmail Shipping (No VAT) | ||||||
| 0-0.25kg | 0.25-0.5kg | 0.5-0.75kg | 0.75-1.0kg | 1.0-1.25kg | 1.25-1.5kg | |
| Airmail | ||||||
| Zones 7-9 | £4.49 | £5.95 | £7.49 | £8.95 | £10.49 | £11.95 |
| Orders over £83 are subject to a surcharge of £5.15 to cover insurance | ||||||
| Airmail Tracking | ||||||
| Zones 7-9 | £9.99 | £11.45 | £12.99 | £14.45 | £15.95 | £17.45 |
| Includes Insurance | ||||||
| Worldwide Carrier (No VAT) | ||||||
| 0-0.4kg | 0.4-1.8kg | 1.8-4.6kg | 4.6-9.5kg | 9.5-19kg | >19kg POA | |
| Zone 7 | £40.00 | £40.00 | £45.00 | £45.00 | £45.00 | |
| Zone 8 | £42.00 | £45.00 | £55.00 | £70.00 | £102.00 | |
European Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher)
Shipping to Worldwide Destinations
The only other countries we currently ship to are split into 7 zones for the purposes of calculating shipping costs, these are:
- Zone 14: Australia, Hong Kong
- Zone 15: Canada & USA
- Zone 16: China
- Zone 17: Japan, New Zealand, Singapore
- Zone 19: India
- Zone 20: Israel
- Zone 21: Brazil
We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be Worldwide Carrier.
| Worldwide Airmail Shipping (No VAT) | ||||||
| 0-0.25kg | 0.25-0.5kg | 0.5-0.75kg | 0.75-1.0kg | 1.0-1.25kg | 1.25-1.5kg | |
| Airmail | ||||||
| Zones 14 to 21 | £5.95 | £8.95 | £11.95 | £14.95 | £17.95 | £20.95 |
| Orders over £83 are subject to a surcharge of £5.15 to cover insurance | ||||||
| Airmail Tracking | ||||||
| Zones 14 to 21 | £11.45 | £14.45 | £17.45 | £20.45 | £23.45 | £26.45 |
| Includes insurance | ||||||
| Worldwide Carrier (No VAT) | ||||||
| 0-0.4kg | 0.4-1.8kg | 1.8-4.6kg | 4.6-9.5kg | 9.5-19kg |
>19kg POA |
|
| Zone 14 | £27.95 | £35.13 | £66.95 | £113.21 | £216.81 | |
| Zone 15 | £29.77 | £36.40 | £59.29 | £98.44 | £178.74 | |
| Zone 16 | £57.65 | £78.96 | £119.58 | £186.28 | £322.68 | |
| Zone 17 | £52.34 | £69.84 | £108.84 | £168.84 | £288.84 | |
| Zone 19 | £21.00 | £23.36 | £33.44 | £49.06 | £83.84 | |
| Zone 20 | £25.00 | £28.00 | £44.80 | £72.55 | £129.05 | |
| Zone 21 | £32.97 | £37.00 | £45.37 | £61.87 | £94.87 | |
Worldwide Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher).