Shipping

Dispatch Times

Same day dispatch is not guaranteed although the majority of orders received by 1pm UK time are dispatched that day. Some product lines can take longer with their lead time specified in the particular product page. Where we do not have sufficient stock to send an order complete but new stocks are expected within a few days, we may hold the order until it can be sent complete. This is especially important for international deliveries to avoid the risk of the customer being charged a second time for import duties and taxes for a back order.

Please note parcels lost or damaged in transit are where applicable covered up to a maximum value of the goods purchased. If Royal Mail / International post option is chosen, we are not able to track a missing parcel and will have to wait 15 working days (25 working days for Airmail) before it can be considered lost in the post. We recommend using Royal Mail Special Delivery, UK Carrier or International Carrier services for large and / or high value goods which also offers the advantage of consignment tracking and quicker delivery.

Shipping to UK Destinations

Flat rates across most of the UK for Royal mail postal services from £2.95 incl VAT. Suitable for non-urgent order values below £75 incl VAT. Royal Mail Special Delivery option from £8.34 incl VAT ideal for lightweight high value orders.

DHL carrier is also flat rate from £8.34 incl VAT except for the following 'remote areas':

  • AB31, AB33, AB34, AB35, AB36, AB37, AB38, AB44, AB45, AB53, AB54, AB55, AB56
  • DG3, DG4, DG6, DG7, DG8, DG9
  • FK17, FK18, FK19, FK20, FK21
  • G63, G63
  • HS
  • IV13, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48,  IV49, IV51, IV52, IV53, IV54, IV55, IV56, IV63
  • KA27, KA28, KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17
  • PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA6, PA7
  • PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50
  • ZE1, ZE2

We are unable to ship certain products by Royal Mail due to size or being resticted in which case the only shipping option available at the checkout will be carrier.

Shipping to European Union Destinations

The EU is split into 6 zones for the purposes of calculating shipping costs, these are:

  • Zone 1: Belgium, France, Germany, Ireland, Luxembourg, Netherlands
  • Zone 2: Austria, Denmark
  • Zone 3: Czech Republic, Italy, Slovakia, Spain
  • Zone 4: Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
  • Zone 5: Bulgaria, Greece, Latvia, Lithuania, Romania
  • Zone 6: Cyprus & Malta

Shipping methods available for each zone are Airmail, Airmail Tracking, International Carrier.

We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be EU International Carrier.

EU Airmail Shipping (Excl VAT)
  0-0.25kg 0.25-0.5kg 0.5-0.75kg 0.75-1.0kg 1.0-1.25kg 1.25-1.5kg
Airmail            
Zone 1-7 £4.13 £4.96 £6.63 £8.29 £9.96 £11.63
Orders over £83 are subject to a surcharge of £5.15 to cover insurance
 
Airmail Tracking            
Zone 1-7 £9.29 £9.96 £11.63 £13.29 £14.96 £16.63
Includes Insurance
             
EU International Carrier (Excl VAT)
  0-30kg          
Zone 1 £12.00          
Zone 2 £14.00          
Zone 3 £15.00          
Zone 4 £21.00          
Zone 5 £25.00          
  0-0.4kg 0.4-1.8kg 1.8-9.5kg 9.5-30kg    
Zone 6 £41.00 £48.00 £92.00 £276.00    

EU Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher)

Shipping to Europe (Non-EU) Destinations

The remainder of Europe (Non-EU) is split into 4 zones for the purposes of calculating shipping costs, these are:

  • Zone 7: Norway, Switzerland, Turkey
  • Zone 8: Iceland, Ukraine
  • Zone 9: Gibralta
  • Zone 10: Russia - Sorry but we are no longer able to ship to Russia due to restrictions placed on imports by Russian Customs Authorities

You may be required to pay a customs import duty and a handling fee direct to the carrier on arrival in your country before goods are released. This is outside of our control.

Shipping methods available for each zone are Airmail, Airmail Tracking & Worldwide Carrier.

We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be Worldwide Carrier.


Europe Airmail Shipping (No VAT)
  0-0.25kg 0.25-0.5kg 0.5-0.75kg 0.75-1.0kg 1.0-1.25kg 1.25-1.5kg
Airmail            
Zones 7-9 £4.49 £5.95 £7.49 £8.95 £10.49 £11.95
Orders over £83 are subject to a surcharge of £5.15 to cover insurance
             
Airmail Tracking            
Zones 7-9 £9.99 £11.45 £12.99 £14.45 £15.95 £17.45
Includes Insurance
             
Worldwide Carrier (No VAT)
  0-0.4kg 0.4-1.8kg 1.8-4.6kg 4.6-9.5kg 9.5-19kg >19kg POA
Zone 7 £40.00 £40.00 £45.00 £45.00 £45.00  
Zone 8 £42.00 £45.00 £55.00 £70.00 £102.00  

European Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher)

 

Shipping to Worldwide Destinations

The only other countries we currently ship to are split into 7 zones for the purposes of calculating shipping costs, these are:

  • Zone 14: Australia, Hong Kong
  • Zone 15: Canada & USA
  • Zone 16: China
  • Zone 17: Japan, New Zealand, Singapore
  • Zone 19: India
  • Zone 20: Israel
  • Zone 21: Brazil

We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be Worldwide Carrier.

 

Worldwide Airmail Shipping (No VAT)
  0-0.25kg 0.25-0.5kg 0.5-0.75kg 0.75-1.0kg 1.0-1.25kg 1.25-1.5kg
Airmail            
Zones 14 to 21 £5.95 £8.95 £11.95 £14.95 £17.95 £20.95
Orders over £83 are subject to a surcharge of £5.15 to cover insurance
 
Airmail Tracking            
Zones 14 to 21 £11.45 £14.45 £17.45 £20.45 £23.45 £26.45
Includes insurance
             
Worldwide Carrier (No VAT)
  0-0.4kg 0.4-1.8kg 1.8-4.6kg 4.6-9.5kg 9.5-19kg

>19kg POA

Zone 14 £27.95 £35.13 £66.95 £113.21 £216.81  
Zone 15 £29.77 £36.40 £59.29 £98.44 £178.74  
Zone 16 £57.65 £78.96 £119.58 £186.28 £322.68  
Zone 17 £52.34 £69.84 £108.84 £168.84 £288.84  
Zone 19 £21.00 £23.36 £33.44 £49.06 £83.84  
Zone 20 £25.00 £28.00 £44.80 £72.55 £129.05  
Zone 21 £32.97 £37.00 £45.37 £61.87 £94.87  

  Worldwide Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher).