Shipping
Dispatch Times
We dispatch same day for most orders received by 2pm UK time but some product lines can take longer to prepare such as kits and panels in which case please allow 3-5 days for dispatch. This is also subject to availability and whether the order contains any non-stock items.
Please note parcels lost or damaged in transit are where applicable covered up to a maximum value of the goods purchased. If the letter post / airmail (uninsured) option is chosen, we are not able to track a missing parcel and will have to wait 15 working days (25 working days for Airmail) before it can be considered lost in the post. We recommend using Royal Mail Special Delivery, UK Carrier or International Carrier services for large and / or high value goods which also offers the advantage of consignment tracking and quicker delivery.
Shipping to UK Destinations
The UK is split into 4 zones for the purposes of calculating shipping costs, these are:
- Zone 1: All post codes in England, Wales (Except where listed below)
- Zone 2: Isle of Wight PO30 and above
- Zone 3: Scottish Highlands AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
- Zone 4: Scottish Islands, Isle of Man, Scilly Isles, Channel Islands, Northern Ireland HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, GY1-10, JE1-5, BT
We are unable to ship certain products by Royal Mail due to size or being resticted in which case the only shipping option available at the checkout will be carrier.
| UK 1st Class Post (Incl VAT) | ||||||
| 0-0.95kg | 0.95-1.95kg | 1.95-4.7kg | 4.7-9.5kg | 9.5-19kg | ||
| Zone 1-5 | £2.95 | £3.95 | £9.95 | £18.50 | £33.12 | |
| UK 1st Class Post 'Signed For' (Incl VAT) | ||||||
| 0-0.95kg | 0.95-1.95kg | 1.95-4.7kg | 4.7-9.5kg | 9.5-19kg | ||
| Zone 1-5 | £4.15 | £5.15 | £11.15 | £19.70 | £34.32 | |
| UK Royal Mail Special Delivery (Incl VAT) | ||||||
| 0-0.08kg | 0.08-0.45kg | 0.45-0.95kg | 0.95-1.8kg | 1.8-9kg | ||
| Zone 1-5 | £7.45 | £7.95 | £9.95 | £12.95 | £31.95 | |
| UK Carrier 1-2 Days (Incl VAT) | ||||||
| 0-10kg | 10-15kg | 15-20kg | 20-30kg | |||
| Zone 1 | £7.95 | £11.32 | £11.32 | £14.68 | ||
| Zone 2 | £15.00 | £22.80 | £22.80 | £31.80 | ||
| Zone 3 | £15.30 | £22.80 | £22.80 | £31.80 | ||
| Zone 4 | £17.40 | £25.20 | £25.20 | £33.00 | ||
Other shipping services available at the checkout to selected destinations include Royal Mail Special Delivery by 9am, Saturday by 1pm and Saturday by 9am. UK Carrier by 12 Next Day, by 10.30 Weekdays and Next Day Saturday. Timed delivery services not guaranteed in Zones 2-4.
Shipping to European Union Destinations
The EU is split into 6 zones for the purposes of calculating shipping costs, these are:
- Zone 1: Belgium, France, Germany, Ireland, Luxembourg, Netherlands
- Zone 2: Austria, Denmark
- Zone 3: Czech Republic, Italy, Slovakia, Spain
- Zone 4: Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
- Zone 5: Bulgaria, Greece, Latvia, Lithuania, Romania
- Zone 6: Cyprus & Malta
Shipping methods available for each zone are Airmail, Airmail Tracking, International Carrier.
We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be EU International Carrier.
| EU Airmail Shipping (Excl VAT) | ||||||
| 0-0.25kg | 0.25-0.5kg | 0.5-0.75kg | 0.75-1.0kg | 1.0-1.25kg | 1.25-1.5kg | |
| Airmail | ||||||
| Zone 1-7 | £4.13 | £4.96 | £6.63 | £8.29 | £9.96 | £11.63 |
| Orders over £83 are subject to a surcharge of £5.15 to cover insurance | ||||||
| Airmail Tracking | ||||||
| Zone 1-7 | £9.29 | £9.96 | £11.63 | £13.29 | £14.96 | £16.63 |
| Includes Insurance | ||||||
| EU International Carrier (Excl VAT) | ||||||
| 0-30kg | ||||||
| Zone 1 | £12.00 | |||||
| Zone 2 | £14.00 | |||||
| Zone 3 | £15.00 | |||||
| Zone 4 | £19.25 | |||||
| Zone 5 | £22.25 | |||||
| 0-0.4kg | 0.4-1.8kg | 1.8-9.5kg | 9.5-30kg | |||
| Zone 6 | £23.00 | £28.00 | £44.00 | £67.00 | ||
EU Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher)
Shipping to Europe (Non-EU) Destinations
The remainder of Europe (Non-EU) is split into 4 zones for the purposes of calculating shipping costs, these are:
- Zone 7: Norway, Switzerland, Turkey
- Zone 8: Iceland, Ukraine
- Zone 9: Gibralta
- Zone 10: Russia
You may be required to pay a customs import duty and a handling fee direct to the carrier on arrival in your country before goods are released. This is outside of our control.
Shipping methods available for each zone are Airmail, Airmail Tracking & Worldwide Carrier.
We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be Worldwide Carrier.
| Europe Airmail Shipping (No VAT) | ||||||
| 0-0.25kg | 0.25-0.5kg | 0.5-0.75kg | 0.75-1.0kg | 1.0-1.25kg | 1.25-1.5kg | |
| Airmail | ||||||
| Zones 7-10 | £4.49 | £5.95 | £7.49 | £8.95 | £10.49 | £11.95 |
| Orders over £83 are subject to a surcharge of £5.15 to cover insurance | ||||||
| Airmail Tracking | ||||||
| Zones 7-10 | £9.99 | £11.45 | £12.99 | £14.45 | £15.95 | £17.45 |
| Includes Insurance | ||||||
| Worldwide Carrier (No VAT) | ||||||
| 0-0.4kg | 0.4-1.8kg | 1.8-4.6kg | 4.6-9.5kg | 9.5-19kg | >19kg POA | |
| Zone 7 | £40.00 | £40.00 | £45.00 | £45.00 | £45.00 | |
| Zone 8 | £42.00 | £45.00 | £55.00 | £70.00 | £102.00 | |
| Zone 9 | £42.00 | £42.00 | £49.00 | £63.00 | £69.00 | |
| Zone 10 | £43.00 | £47.00 | £50.00 | £87.00 | £126.00 | |
European Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher)
Shipping to Worldwide Destinations
The only other countries we currently ship to are split into 7 zones for the purposes of calculating shipping costs, these are:
- Zone 14: Australia, Hong Kong
- Zone 15: Canada & USA
- Zone 16: China
- Zone 17: Japan, New Zealand, Singapore
- Zone 19: India
- Zone 20: Israel
- Zone 21: Brazil
We are unable to ship certain products by Air Mail due to size or being resticted in which case the only shipping option available at the checkout will be Worldwide Carrier.
| Worldwide Airmail Shipping (No VAT) | ||||||
| 0-0.25kg | 0.25-0.5kg | 0.5-0.75kg | 0.75-1.0kg | 1.0-1.25kg | 1.25-1.5kg | |
| Airmail | ||||||
| Zones 14 to 21 | £5.95 | £8.95 | £11.95 | £14.95 | £17.95 | £20.95 |
| Orders over £83 are subject to a surcharge of £5.15 to cover insurance | ||||||
| Airmail Tracking | ||||||
| Zones 14 to 21 | £11.45 | £14.45 | £17.45 | £20.45 | £23.45 | £26.45 |
| Includes insurance | ||||||
| Worldwide Carrier (No VAT) | ||||||
| 0-0.4kg | 0.4-1.8kg | 1.8-4.6kg | 4.6-9.5kg | 9.5-19kg |
>19kg POA |
|
| Zone 14 | £16.00 | £25.00 | £39.00 | £59.00 | £101.00 | |
| Zone 15 | £17.00 | £27.00 | £37.00 | £49.00 | £67.00 | |
| Zone 16 | £38.00 | £44.00 | £60.00 | £65.00 | £128.00 | |
| Zone 17 | £33.00 | £37.00 | £52.00 | £75.00 | £105.00 | |
| Zone 19 | £21.00 | £21.00 | £35.00 | £62.00 | £97.00 | |
| Zone 20 | £25.00 | £28.00 | £120.00 | £180.00 | £289.00 | |
| Zone 21 | £28.00 | £37.00 | £65.00 | £162.00 | £275.00 | |
Worldwide Shipping Zones typical for mainland deliveries only (excludes territories and remote locations where the cost may be higher).